How to Fix the HP 6400 Printer Offline Issue?

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Is your HP 6400 printer showing offline? First, check that all the cables/cords are attached properly and the printer is getting the proper power supply. Also, try restarting the printer and computer and perform the setup once again. In addition, other methods are also available that can help you remove the printer offline issue. Here, you will learn about two easy-to-follow solutions. 

Update the HP Printer Driver

  . First of all, visit the official HP support website on your browser. 

  . Once you are on the website, type the full name of your HP 6400 printer, click on the Submit button, and choose the right option from the shown results. 

  . On the next page, choose the Software, Drivers, and Firmware from the list. 

  . You should scroll down the available drivers list and choose the Printer Firmware option at the end. 

  . After that, choose Download and then open the download file. 

  . Once you see a Window Security Alert pop-up, then click on the Allow Access option. 

  . Now, check the status of your machine on the HP printer update page. 

  . If the Status shows Ready, click on the checkbox next to the printer’s serial number and click on the Update button. 

  . When the update process is complete, click on OK on the confirmation pop-up prompt. 

  . See if your printer is still offline; if yes, then jump to the next solution. 

Use Diagnose & Fix from the HP Smart App

  . Go to the Taskbar, search HP Smart App, and open it. 

  . If you do not have the app on your PC, then browse the official website to download and install it. 

  . After accessing the HP Smart App homepage, choose the Diagnose & Fix option at the bottom left side of the screen. 

  . On the Diagnose & Fix page, click on Start to scan for any issue on your printer. 

  . Now, you should follow the provided instructions if the tool finds any issue with your printer. 

  . If it does not show any issue, then click on Done. 

If your HP printer is not out of the offline error after using these methods, then it would be wise to get additional help to get profound knowledge to fix the issue.

Source:- Fix the HP 6400 Printer Offline Issue

Location: United States

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